Privacy Policy

Information we collect

When you request a consultation or use our services, we collect personal information including your name, email address, contact details, and information about the benefits you are applying for. This information is necessary to provide our consultation services.

How we use your information

We use your personal information solely to provide the consultation services you have requested. This includes preparing benefit applications, communicating with you about your case, and maintaining records of our work together.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data retention

We retain client records for seven years after the conclusion of our services, in accordance with professional standards for legal and financial record-keeping. After this period, records are securely destroyed.

Your rights

Under GDPR, you have the right to access the personal information we hold about you, request corrections to inaccurate information, request deletion of your data (subject to our legal retention requirements), and object to certain types of processing.

To exercise these rights, please contact us at [email protected].

Security measures

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All digital records are encrypted and stored on secure servers.

Cookies

Our website uses cookies to improve your browsing experience. You can manage cookie preferences through your browser settings. For more information, please see our Cookies Policy.

Changes to this policy

We may update this privacy policy periodically. Any changes will be posted on this page with an updated revision date.

Contact information

If you have questions about this privacy policy or how we handle your personal information, please contact us at [email protected].